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Shipping Charges

Shipping Policy

We provide free shipping for items on our web.

Please confirm your shipping address before paying for it. Please leave your correct phone number and a valid, most frequently used email address for us to contact you if there is anything wrong with your order. Wrong information in your shipping address will cause unsuccessful delivery.

We will process your order in 24 hours and ship out in 36 hours on the weekdays. Orders on weekends will be processed next Monday. Orders during the holidays will be processed after the holiday. We will send you a confirmation email when processing your order and we will send you the tracking number in 24 hours after shipment.

If you need to change any information in your shipping address, please contact us as soon as possible after you place an order. Once your order has been shipped out, it is unable to change the shipping information. Besides, you should be responsible for wrong information that causes the unsuccessful delivery, such as paying for the shipping cost when refund occurs.

International shipping is handled by international transport companies such as EMS. If you need to use other shipping methods such as DHL, UPS, please contact us as soon as possible before shipment.

Friendly Notice:

• All estimated delivery time is derived from real world data collected from previous orders. It is approximate time for reference only. Delivery time depends on the shipping method you choose and the destination country you are in.

• Delivery time will also be affected by the Customs clearance. And it may take longer during public holidays. This is beyond our control. All service goes back to normal after each holiday.

• The status updating information on the carrier’s system may not be active immediately after the shipment. Please wait patiently and try again later. If the delivery time exceeds the estimated delivery time, please contact us and we will contact the carrier to check about your packages. 

Order Cancellation

We will be processing your order in 24 hours after receiving your order. So cancellation of an order should be requested before the order has been dispatched, that is in 24 hours. If we have shipped out your order, it cannot be cancelled. Hope you can understand this key point.