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Payment

Payment

Payment can only be made by credit card(Visa and MasterCard) .

When placing an order, your billing address information must correspond to the address information of your credit card otherwise we will not be able to process your order.

All transactions on our website  are secure. Our website is provided with an SSL encryption system to protect personal and payment data.

Questions about payment: 

Do I need to pay the sales tax?
No, there is no sales tax on our site.
 Is it secure to buy on our online store?
We use state-of-the-art encryption technology to protect your credit card/personal information. You can place your order(s) using Secure Socket Layer (SSL) encryption. So every online transaction you make on our web will be 100% safe.

 Why was my payment declined?

Please check about whether your card can be paid overseas or whether the card information can be matched with the billing information. Do you have enough balance in your card? You can ask your card bank for help.

Why do you charge my card more than your product price?

We only charge the exact money that you can see on the detailed product pages. If you pay by a credit card, you may be charged more than the product’s price by the bank as the bank fee or caused by the floating exchange rate.

Besides, if you are charged twice or more for two or more orders which are the same, we will ask you whether to ship them out all or just make refund for the extra orders. If your orders are not successful, then your money won’t be charged by us. It is still in the bank, you have to contact your card bank.

Why do you say my order didn't go through although my account has been charged?

That's caused by the bank system. If your order doesn't go through, we don't get your money. Where is your money? It is still in the bank but not in your account. The bank will return it to your account later automatically. Please wait patiently. You can also contact your bank if you meet this problem.